Configuring Symantec AntiVirus, Corporate Edition

Frequently Asked Questions

The following Frequently Asked Questions, answered by the authors of this book, are designed to both measure your understanding of the concepts presented in this chapter and to assist you with real-life implementation of these concepts. To have your questions about this chapter answered by the author, browse to www.syngress.com/solutions and click on the Ask the Author form.

1.

NAVCE seems to be quite slow. It also will not create a rescue disk. What can I do?

2.

How can I make clients check in more often to the SSC? Clients keep disappearing from the console.

3.

What tools are available to me if I wish to verify the rate that NAVCE clients are checking in with NAVCE servers?

4.

I can t seem to get LiveUpdate to run. I have a fresh installation, but the problem continues.

5.

I have a Novell system running NAVCE. What commands do I issue to start debugging mode for NAVCE from my NetWare console?

6.

I am experiencing problems with opening files in Microsoft Office applications (for example, Word and Excel). I can open the files eventually, but it takes at least 30 seconds for a simple, relatively small file (100KB) to open. I am using a 3GHz system, so I know it s not a performance issue. I have seen this problem on several systems with NAVCE installed. I am using Windows XP, Service Pack 1.

7.

I have had a similar problem, but on several clients that are...

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