Data Quality: The Field Guide
This guide provides the practical guidance needed to start and advance a data quality program.
TABLE OF CONTENTS Data Quality: The Field Guide
Part VI: Middle Management Roles and Responsibilities
Chapter List
- Chapter 26: Data Supplier Management
- Chapter 27: Managing Information Chains
- Chapter 28: Making Better Decisions
- Chapter 29: Tools
Part Overview
There are two sources of new data: external suppliers and internal information chains. Supplier and information chain management (see Figure F.1 ) are the management techniques of choice to systematically apply the techniques described in Section E to data acquired from outside suppliers and data created internally, respectively. They are principle subjects of this section. Each is also a component of the ten common to most successful second-generation data quality systems (Chapter 15 ).
Figure F.1: Apply information chain management to data created inside and data supplier management to data created outside the organization
A number of common information chains (billing, data modeling, etc.) have been described throughout this book. Chapter 27 is directly relevant to these and other operational chains. Decision-making chains are a bit more involved. Guidelines for managing them are discussed in Chapter 28.
Finally, software tools to assist the data quality program are discussed in Chapter 29.
Data are either created inside the organization or obtained from outside. Apply supplier management to data obtained from outside and apply information chain management to data created inside.
Organizations acquire stunning amounts of data from outside sources. Much is bundled in some way with other products and services. Invoices received for these services are one example, manuals that describe how to use those products and services are another. Increasingly, of course,...
Copyright Thomas C. Redman 2001 under license agreement with Books24x7
