Data Quality: The Field Guide
This guide provides the practical guidance needed to start and advance a data quality program.
TABLE OF CONTENTS Data Quality: The Field Guide
Index
Numbers
48 Laws of Power, 190
B
Background, 69 97
Balanced scorecard, 172
Billing, 15 19
biased, 44
chain, 17, 18
desired quality system for, 18
issues, 15, 44
overbilling, 16 17
quality system for, 16
unbiased, 16 17, 44
underbilling, 16, 19
Bivariate domains, 119
Business case, 37 49
building, 48 49
competitive advantage and, 47 49
disasters and, 39 41
DQS element, 80
field tips for building, 211
poor data quality and, 43 46
C
CEOs, 3 5
concerns, 5
data quality delegation and, 5
data quality demand and, 5
identification as, 35
poor data quality and, 3 4
superior data quality and, 4
See also Senior leadership
Certification program, 157 58
defined, 157
elements, 157
illustrated, 158
See also Supplier management
Change
capacity for, 200 201
elements for, 200 201
management model, 200
time/effort of, 193
Chief financial officers, 15
data quality and, 15
identification with, 35
See also Senior leadership
Chief Information Officers (CIOs), 27 34
data quality concerns, 27 28
data quality improvement, 32 33
as data source, 32
data uses, 27
data warehouses and, 31 32
opportunity, 33
trap, 33
See also Senior leadership
Clean-up
beliefs, 78
conclusions, 57
costs, 60
error prevention before, 65 66
methods, 54 55, 57
not repeating, 66
not using, 65
paradigm, 76
quality levels, 58
short-term excitement, 66
start-up time, 57
tools, 173
See also Databases
Command and control structure, 207
Communication
information chain management facilitation, 162
lack of, 162
organizational structures and, 188
Communications channels, 162, 190 91
Competitive advantage, 47 49
Consumer price index (CPI), 205 6
Consumers
defined, 35
needs analysis, 86
Copyright Thomas C. Redman 2001 under license agreement with Books24x7
