Linking Learning and Performance: A Practical Guide to Measuring Learning and On-the-Job Application
Provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results.
TABLE OF CONTENTS Linking Learning and Performance: A Practical Guide to Measuring Learning and On-the-Job Application
Chapter 8: How to Analyze Job Performance Data
OVERVIEW
Analyzing job performance data is an exciting part of evaluation. It is the opportunity to determine how effective a program is in meeting its goals. People have invested time and money planning for, designing, and implementing the program, and now it is time to determine the extent to which the program participants are able to apply what they have learned. This part of the evaluation can be fun because there are many ways performance data can be looked at, and the evaluator can play with the data and the analysis. Just as in analyzing learning data, the evaluator needs to ask basic questions of the performance data.
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Were the business objectives of the program met?
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Were the performance objectives met and if so, to what extent?
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Did the performance vary among the participants, locations, or other identified variables?
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What is helping or inhibiting them as they perform in their job environment?
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