1.1 Organizational Leadership (80 pts.) Approach-Deployment

Describe how senior leaders guide your organization, including how they review organizational performance.

Within your response, include answers to the following questions:

1. Senior Leadership Direction

   1. How do senior leaders set and deploy organizational values, short- and longer-term directions, and performance expectations, including a focus on creating and balancing value for customers and other stakeholders? Include how senior leaders communicate values, directions, and expectations through your leadership system and to all employees.

   2. How do senior leaders create an environment for empowerment, innovation, organizational agility, and organizational and employee learning?

2. Organizational Performance Review

   1. How do senior leaders review organizational performance and capabilities to assess organizational success, competitive performance, progress relative to short- and longer-term goals, and the ability to address changing organizational needs? Include the key performance measures regularly reviewed by your senior leaders. Also, include your key recent performance review findings.

   2. How are organizational performance review findings translated into priorities for improvement and opportunities for innovation? How are they deployed throughout your organization and, as appropriate, to your suppliers/partners to ensure organizational alignment?

   3. How do senior leaders use organizational performance review findings to improve both their own leadership effectiveness and your leadership system?

Notes: