Introduction to Knowledge Management: KM in Business

Introduction to Knowledge Management KM in Business

Todd R. Groff and
Thomas P. Jones
An imprint of Elsevier Science
Amsterdam Boston London New York Oxford Paris San Diego San Francisco Singapore Sydney Tokyo

Copyright 2003 by Todd R. Groff and Thomas P. Jones.

All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

Recognizing the importance of preserving what has been written, Elsevier Science prints its books on acid-free paper whenever possible.

Library of Congress Cataloging-in-Publication Data

Groff, Todd R.    Introduction to knowledge management: KM in business/Todd R. Groff and Thomas  P. Jones.      p. cm.     Includes bibliographical references and index.

ISBN 0-7506-7728-7 (pbk. : alk. paper)

1. Knowledge management. I. Jones, Thomas P. II. Title.

HD30.2.G76 2003

658.4'038 dc21 2003043696

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library.

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