Introduction to Knowledge Management: KM in Business

Test Your Knowledge

Discussion Questions
  1. For data to become information, it requires what two things?

  2. How do humans analyze information?

  3. How does your past affect your opinions?

  4. How does a computer solve problems?

  5. How is your perception of something formed?

  6. Can someone else have the exact same perception of something as you? Why?

  7. Is the human mental capacity finite or infinite?

  8. Have you ever believed that something was true because what seemed its opposite was false?

  9. Can you learn about yourself by listening to someone else describe themselves?

  10. What is required for effective collaboration?

Review Questions
  1. Most knowledge workers spend their time involved in _________ recognition.

  2. We use layers of ____________ to make these patterns more visible.

  3. Effective knowledge workers draw on their ___________ of abstractions to find new insights and opportunities in the available information and data patterns.

  4. As social structures grew and increased in complexity, another layer of abstraction was added:____________.

  5. One can enjoy talking on the phone without knowing how to _________ a telephone.

  6. It is essentially an act of ________________, ignoring or hiding details to capture the commonalities between different instances.

  7. Conversely, a __________ can detect and recognize complex patterns with only a minimal amount of training.

  8. Because abstractions are such powerful tools, it comes as little surprise that they are often either accidentally or purposefully used to ______________ and

  9. The _________ ____________ fallacy is based on a flawed or overly simplistic interpretation of the goals and/or available options.

  10. The false dilemma pattern often points in...

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