TABLE OF CONTENTS An immense and ever-increasing wealth of knowledge is scattered about the world today; knowledge that would probably suffice to solve all the mighty difficulties of our age, but it is dispersed and unorganized. We need a sort of mental clearing house for the mind: a depot where knowledge and ideas are received, sorted, summarized, digested, clarified and compared.
H.G. Wells in The Brain: Organization of the Modern World, 1940
Chapter One Learning Objectives
Learn why knowledge is considered the "Infinite Asset."
See the key differences between data, information, and knowledge.
Learn to recognize both tacit and explicit knowledge.
Begin exploring the concept of "scope creep."
Faster, better, cheaper this is the call of the wild for business in today's rapidly changing market. Each new class of eager young students graduating from our schools shows up more computer literate and Web savvy than the class before it, only to find their costly training becoming obsolete at a frightening pace. Workers entering the job market today had better be armed with the latest tools, techniques, strategies, and information resources if they hope to succeed. For those hoping to start a small business, the need is even greater.
To prepare you for this hostile, fast-paced environment, we have put together our comprehensive knowledge management (KM) study as a series of explanations, demonstrations, and practical applications. We hope these concepts will help you effectively harness the infinite asset of shared knowledge.
The icon key describes how each...
