Introduction to Knowledge Management: KM in Business

Chapter 11: Developing KM Strategies

Overview

Large organizations, reflectively structured, are well positioned to be highly innovative and deal with discontinuities. If their internal communities have a reasonable degree of autonomy and independence from the dominant world view, large organizations might actually accelerate innovation. Emergent communities that span the boundaries of an organization are likely conduits of external and innovative views into the organization.

John Seely Brown, VP and Chief Scientist, Xerox Corp.

Knowledge is embedded in people, and knowledge creation occurs in the process of social interaction.

Karl Erik Sveiby

Chapter Eleven Learning Objectives

  • Learn why EVERY project should be considered a KM project.

  • Learn the four key tools that support organizational effectiveness.

  • Introduce the three most common approaches to developing organizational KM strategies.

  • Develop an interest in using metacognitive strategies to improve learning.

  • Understand that thinking styles are situational and open to improvement.

Chapter 10 mentioned a few ways you can improve project management and KM within a team. This is obviously critical when you consider that project management is largely about information management. A project manager is a person who keeps track of time, resources, and functionality-related information either from inception to deployment or through a single project stage. Other key functions include setting expectations and integrating competing goals into a comprehensive strategy.

Project manager: A person who manages time, resources, expectations, and functionality-related informa tion either from inception to deployment or through a single project stage.

The increasing calls for faster, better, and cheaper performance can be extremely hard to accomplish...

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