Introduction to Knowledge Management: KM in Business

Chapter 5: Analyze and Collaborate

Overview

For every complex problem there is always a simple solution. And it is wrong.

Henry Louis Mencken (1880 1956), American editor and critic

Chapter Five Learning Objectives

  • See how abstractions are used to allow people to make appropriate use of things that are not complete.

  • Understand why humans perceive things differently, based on their unique abstractions.

  • Learn the five key requirements for successful collaboration.

  • Build effective listening habits to promote successful collaborations.

  • Learn to take personal responsibility to protect your most vital information.

For data to become information, it requires two things:

  1. A logical form or arrangement

  2. A context that is meaningful or at least relevant to the user

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