TABLE OF CONTENTS Many additional resources have been developed to assist with the understanding, utilization, and implementation of the ROI methodology. A brief description of these items is included here. More detail can be obtained directly from the author at the following address:
350 Crossbrook Drive
Chelsea, Alabama 35043
roiresearch@mindspring.com or serieseditor@aol.com
The materials listed below are available directly from the publishers or can be purchased at http://www.amazon.com.
The Human Resources Scorecard: Measuring the Return on Investment
Jack J. Phillips, Ron D. Stone, and Patricia P. Phillips
Butterworth Heinemann (2001), ISBN 0-877-19367-3, 518 pages
200 Wheeler Road, 6th Floor
Burlington, MA 01803
This is the HR version for ROI and shows how the ROI methodology has been applied in a variety of human resources settings. Beginning with a description of 12 possible approaches to measurement, the book makes a strong case for the ROI methodology being a part of the mix. The last third of the book contains detailed case studies and ROI applications for a variety of HR programs. In essence, this is two books in one.
The Consultant's Scorecard: Tracking Results and Bottom-Line Impact of Consulting Projects
Jack J. Phillips
McGraw-Hill (2000), ISBN 0-07-134816-6, 392 pages
Two Penn Plaza
New York, NY 10121-2298
Recognizing that consulting assignments need to be subjected to accountability issues, this book applies the ROI methodology to consulting interventions. This book is appropriate for internal and external consultants involved in large-scale projects, organization development and change programs, as well as technology implementation. Many examples...
