Computerized Work Management Systems for Utility and Plant Operations

Chapter 13: Why Do CWMS Fail? Pitfalls and Solutions

Every business that uses assets to provide a service or create a product can benefit tremendously from enabling their work management process with a CWMS. Many companies have recognized this opportunity and have initiated projects to select and implement this type of technology. The results have been depressing many surveys have shown that over 50% of CWMS implementations are failures. Companies usually recognize this after many years of implementation and after investing many millions of dollars and precious labor resources. In addition, of the 50% that have shown some signs of success, many are yet to realize the full potential from a CWMS. You are probably wondering if it is worth even thinking about a CWMS. If you already have a CWMS and are struggling with the implementation, you must be wondering if you should throw in the towel and call the project off. The past twelve chapters of this book have provided sensible advice on the selection and implementation process for a CWMS. Indeed, the concepts and methodologies can be applied to any major software project. This chapter will provide the major reasons for CWMS failures and some practical advice to help avoid or recover from these problems.

Typical Pitfalls In CWMS Projects And Recommendations On How To Avoid Them

  1. Being unable to justify the investment. Many CWMS projects don t ever get off the ground because of the inability of managers to convince the accountants of the returns on a CWMS investment. Most supervisors and managers recognize the need for...

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