TABLE OF CONTENTS This chapter involves a project assigned to a team for the purpose of reducing cost and making improvements to a consumer-type product used in homes and businesses.
Whenever you analyze a product or a piece of equipment which has already been built and is normally sold to a customer, client, or consumer, you should use Method 3 to define your project. Since the project selected for this chapter fits this definition, we proceed as follows.
The project is a three-ton heat pump. The six questions and corresponding answers outlined for Method 3 form the nucleus for starting this project:
| Q1 | What product or piece of equipment have you been assigned to analyze? |
| A1 | Analyze a company's three-ton heat pump, which has the capability to heat, cool, and dehumidify a living space |
| Q2 | What is the main purpose for which this product has been built or assembled? |
| A2 | Make people comfortable |
| Q3 | How can this product be made so it is more dependable? |
| A3 | Make sure it doesn't deteriorate or have to be repaired very often |
| Q4 | How can this product be made so it is more convenient to use? |
| A4 | Make the mounting simple and the controls readily accessible |
| Q5 | How can this product be improved? |
| A5 | Make it more efficient |
| Q6 | How can this product be made so it is more pleasing to the five senses? |
| A6 | Make it more attractive and make it so a normal-size person can operate it |
